How long will it take to receive my order?

Once payment is received, your order is immediately sent to our print on demand supplier.  Your item is custom printed just for you within a 3-4 business day window.  Upon completion of your item your product is shipped to you via your chosen method.  Shipping times range from 7-10 business days depending on your location within the US.  Due to ongoing supply issues please allow additional time to receive your order.  Most customers receive their orders within 10 business days 😊 

 Do you accept returns?

Your satisfaction is our top priority!  We will gladly replace any item received from us in damaged condition.  We do not offer returns or exchanges for any other reason.  If your item(s) was/were damaged in shipping, please take photos, keep all packaging materials and contact us immediately.  Please contact us within 7 business days of receipt for your claim to be recognized.  Additionally, please refer to our dedicated return/refund policy page for full details.

I’m not out to anyone, will your packaging/invoicing give me up?

Your banking statement will say “stacyallynd” and that’s it.  Our shipping packages are a plain brown box or white/grey mailer.  The return label says Stacy Allyn Designs and the address of the print on demand factory where it was printed.  For more information please refer to our Discretion page.